Legal, privacy and support

Last update: 15 November 2026.

Support

Questions, a problem with the app, or a refund? Write to us. We answer within 2 working days.

support@topappear.com

• Cancel a subscription: on your iPhone open Settings, tap your name, then Subscriptions, then Tunetox.
• Refunds for App Store purchases are handled by Apple: reportaproblem.apple.com.
• Restore a purchase: in the app, open Settings and tap Restore purchases.
• The music does not open up? Lay the phone flat with the screen down. Keep the app open: turn the phone over, do not lock it. No sensor? Tap "Use a button instead".

Privacy

Short version: Tunetox does not collect your personal data. No account, no ads, no tracking.

• iPhone app. The app uses the motion sensor only to know if your phone is face down. This happens on your phone and is never sent to us or anyone else.
• Some music downloads from this website the first time you pick it. Like any website, our hosting provider sees your IP address to send the files. We do not link it to you.
• The app saves a few settings on your phone, like the music you picked, how many minutes you did each day, and the Screen Time numbers you type in for your progress chart. Reminders are planned on your phone too. They stay on your phone. Delete the app and they are gone.
• We use no analytics, no advertising tools and no tracking. We do not sell or share data.
• Purchases are made through Apple. We never see your card or your Apple ID. Apple handles payments under its own privacy policy.
• Website and browser version. No account, no ads, no tracking cookies. Fonts and music load from this site. On a phone, the page may ask to use the motion sensor, only to know if your phone is face down. This stays on your phone.
• If you join the iPhone app list or write to us, we keep your email only to answer you or write to you about the app. Write to us and we delete it.
• Our hosting provider may keep basic technical logs, such as your IP address, for security.
• Under the GDPR you can ask to see, correct or delete any data we have about you. Write to support@topappear.com.

Terms

• The iPhone app is covered by Apple's standard Licensed Application End User License Agreement.
• Tunetox Pro is an auto-renewing subscription, weekly or yearly. Payment is charged to your Apple ID when you confirm. It renews automatically unless you cancel at least 24 hours before the end of the current period. You can manage or cancel it in your App Store account settings.
• Tunetox Pro starts with a 3-day free trial for new subscribers. If you do not cancel at least 24 hours before the trial ends, the subscription starts and you are charged. Without a subscription, your first session is free.

Music

Our music is made with open AI music tools (ACE-Step, MIT license) and then picked and edited by ear. We will add themes written by hand, and we will always say which is which.

Health

Tunetox is a habit tool for focus and rest. It is not a medical device and does not treat any health condition. Keep the volume low: the music works best quiet.